Boone Residents May Have Paperless Utility Bill Option by Summer

Posted on 16 April 2013 by KWBG

BOONE, Iowa—The Boone City Council has accepted a recommendation from the Council’s Utility Committee to begin the transition to a new credit card processing provider but at a slight increase in cost to the city.  Council member Gary Nystrom told the Council that it’s something he wouldn’t normally consider, but the savings in the long run may be worth the short term increase.

By transitioning the credit card processing, the city will be able to give residents an option of going paperless on their utility bill.  Like many other companies, residents would be notified by e-mail when their bill would be available and would have a choice on paying the bill.  Some already do automatic payments which would continue.  Others could pay online.  And others could continue to pay the way they currently handle their utility bill.  Boone Mayor John Slight on the KWBG Tuned In Program said the city utility bill is one of the last paper statements many residents receive and some have expressed an interest in online services.

Staff members told the Council they would like to hold off on opening up the paperless billing option for a couple of months, because they are currently transitioning to off site billing and payments through CDS and they want to make sure that’s working properly.  Some of the city staff will be opting to try the paperless billing program in the next several weeks to see how well it works.

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